Account Manager
Pandora, part of SiriusXM, is a leader in audio entertainment and advertising. The Account Manager role is crucial in driving revenue by managing client relationships and executing advertising campaigns effectively.
Responsibilities
- Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams
- Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute
- Be a product expert, know your client and the right SiriusXM Media products that will meet their marketing needs and drive positive results
- Ensure Pandora revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission
- Create and manage creative and technical production timelines, with Advertisers/Agencies, and asset delivery to ensure campaigns launch in a timely manner
- Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting
- Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable
- Collaborate with billing team to resolve monthly invoicing queries
- Provide necessary campaign deliverables including but not limited to: reporting, screenshots, and ad-hoc requests
- Delegate work as necessary to internal resources
Skills
- 1+ year experience in digital/radio/mobile advertising operations or account management
- Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
- Excellent client service and verbal and written communication skills; results driven with strong analytical skills
- Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products
- Experience in working within internal order management systems and third-party systems including ad servers
- Enjoy working in a collaborative team environment, sharing knowledge across the department
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
- Experience with automation and/or AI tools such as chatGPT, Gemini
- Must have legal right to work in the U.S
- Knowledge of programmatic transactions
- Performance campaign management handling conversion data and related ad technology
Benefits
- Discretionary short-term and long-term incentives
Company Overview