Administrative Assistant (Hybrid)
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions. They are seeking a detail-oriented Administrative Assistant to support a team of investment bankers by managing expense reports, coordinating travel, and providing exceptional customer service.
Responsibilities
- Process and review a high volume of expense reports with accuracy and care
- Provide responsive, friendly, solutions-focused phone and email support
- Coordinate domestic and international travel arrangements including flights, hotels, and ground transportation
- Respond to last minute travel requests with speed, professionalism, and precision
- Serve as trusted point of contact for bankers, supporting their administrative needs with a focus on accuracy and customer service
- Collaborate cross-functionally to resolve issues and ensure a seamless experience for bankers
- Ensure compliance with internal policies and follow up on any discrepancies
- Identify opportunities for process improvement and enhance service quality
- Maintain confidentiality, professionalism, and a positive attitude in all interactions
Skills
- Detail-oriented and organized, with a strong sense of follow-through
- Brings a positive, proactive mindset and a genuine desire to help others
- Communicates with warmth, clarity, and professionalism – always aiming to support, not just respond
- Comfortable managing multiple priorities in a fast-moving environment
- Maintains discretion, professionalism, and a client-first attitude
- Takes ownership, solves problems quickly, and looks for ways to improve processes
- Experience in customer service or administrative support in finance, banking, corporate support
- Familiarity with expense reporting tools such as Concur, SAP, or similar platforms
- Experience booking and managing domestic and international travel
- Prior experience supporting large teams or working in a fast paced environment
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance and other voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
Company Overview
Company H1B Sponsorship