Assistant Manager for Operations, Leasing & Property Management (Remote)

About the Role

We are seeking an independent, proactive, detail-oriented, KPI-driven leader with a Founder’s Mindset to join us as Assistant Manager for Operations, Leasing & Property Management responsible for leasing, tenancy administration, repair & maintenance management, and any other operational aspects in order to maximise the net operating income of our property portfolios in the US. This role is pivotal in ensuring optimal occupancy rates, efficient resident and lease administration, well-maintained properties, and exceptional resident satisfaction across our properties. This role is remote (work from home), and requires coordination with our on-site stakeholders. C-suite tracked with attractive growth bonuses when KPIs are met. Core Responsibilities Assistant Manager’s responsibilities include, but not limited to Resident Management and Administration

• Maintain and build good communication and rapport with residents.
• Prepare and execute lease agreements and related documents.
• Manage and execute timely lease renewals to ensure continuity.
• Monitor and manage deposits, rent collections, and refunds.
• Trigger & manage the eviction process till the unit turns and is ready for leasing, including coordination of legal notices and evidence gathering. Leasing Coordination
• Assist Manager in prospect communication, vet, and secure new tenants.
• Collaborate with local stakeholders (Realtors) to execute leasing activities, ensuring the unit is rent-ready, coordinate showings, inspections, walk-throughs, and resident onboarding. Portfolio Repair & Maintenance Management
• Oversee the maintenance and upkeep of all properties’ facilities, ensuring compliance with health and safety standards.
• Perform maintenance triage and remote troubleshooting to eliminate unnecessary vendor call-outs and reduce operating expenses.
• Plan and coordinate preventive and corrective maintenance schedules.
• Grow and strengthen relationships with our rolodex of service providers and vendors.
• Assess, develop the scope of work for repairs and rent-ready renovations, and coordinate, manage, and review completion of these scopes on time and within budget.
• Invoice and pay vendors.
• Manage repair and maintenance budget Reporting & Budgeting
• Prepare periodic (weekly to annual) reports for management meetings, detailing occupancy rates, leasing activities, maintenance updates, and financial performance, including housing market reports.
• Manage marketing & leasing, resident administration, repair, and maintenance budget.
• Assist in the preparation of annual budgets and forecasts for property operations and maintenance.
• Maintain and report accurate operational records Company Administration
• Draft, edit, and proofread emails, memos, and other documents on behalf of the executive and its sister companies.
• Manage all incoming and outgoing communications, including emails, phone calls, and messages.
• Prepare and monitor till completion of the company’s documents & forms, including uploading them for e-signing purposes.
• Provide project management, research & administrative support on company’s projects.
• Follow up on tasks delegated to team members or external contacts.
• Updating and maintaining the Company’s SOP
• Problem-solving and EQ to liaise with repairs with our vendors
• Act as a point of contact between the executive and internal or external parties.
• Manage executives’ calendar. Any other matters Qualifications & Skills
• Degree in any discipline with a minimum of 3 years of relevant work experience in Operations or Engineering. Preferred to have some experience in property management.
• Strong written communication (emails, memos, document formatting)
• Excellent organizational and multitasking abilities
• Familiarity with basic project tracking tools (e.g., Notion, or Excel)
• Ability to manage calendar scheduling, follow-ups, and deadline tracking
• Experience managing remote tasks and virtual errands/logistics
• Basic experience in repair & maintenance assessment and management Research & Financial Analytical Skills
• Ability to conduct desktop research independently and synthesize findings
• Detail-oriented in comparing data, vendor offerings, or platforms
• Able to conduct budget analysis and cash flow forecasts. Digital Literacy, Strong Bandwidth, High-Performance Computer
• Proficient in Microsoft Office Suite and/or Google Workspace
• Comfortable learning and using cloud-based platforms or new business tools (Canva, etc)
• Have experience working with GenAI (Chatgpt, Gemini, Deepseek, Claude, etc)
• Familiar with digital file organization and collaborative document handling
• High Speed Internet for clear, high quality uninterrupted video call (Preferred 5Gbps and above)
• High-Performance Computer to handle multitasking and memory-intensive workloads. Soft Skills & Traits
• Energetic, proactive, strong team player and resourceful, independent individual with a keen desire to innovate within a s