Business Intelligence Analyst
The Business Intelligence Analyst will support PCI Professional Service's contract with the CDC. The role will report to the Program Manager and is 100% emote. The Business Intelligence Analyst will support the NCEH/ATSDR IT Compliance and IT Support effort by designing, developing, and maintaining high-quality data visualizations, dashboards, and analytical products that enable leadership, program managers, and technical teams to make informed decisions. The role operates at the intersection of IT governance, EPLC/CPIC reporting, information security, and operational performance, translating complex program and system data into clear, actionable insights. This position works closely with program management, information security, IT services, and governance stakeholders to ensure that reporting products align with CDC, HHS, and OMB requirements and support monthly, quarterly, and ad hoc reporting obligations.
Key Responsibilities
Data Visualization & Reporting Design and develop interactive dashboards, scorecards, and visual analytics to support program performance, IT governance, EPLC, CPIC, and operational reporting. Build and maintain BI dashboards using multiple data sources (SharePoint lists, SQL databases, Excel files, service desk systems, and security tools). Translate complex technical, financial, and compliance data into clear, executive-level visuals for leadership briefings and governance boards. Ensure visualizations follow best practices for accessibility, clarity, and usability, including Section 508 considerations where applicable. Data Integration & Analysis Extract, transform, and analyze structured and semi-structured data from: SQL Server databases SharePoint (2016 and SharePoint Online) Excel and CSV-based reporting Service management and ticketing systems Develop supporting data models, calculated measures, and KPIs aligned to CDC and HHS reporting standards. Validate data accuracy and consistency across multiple reporting sources. Program & Compliance Support Support EPLC and CPIC reporting, including schedules, milestones, risks, issues, and performance metrics. Assist with monthly status reports (MSRs), task summary reports (TSRs), quarterly risk reports, and annual/final reports through automated or semi-automated visual reporting solutions. Provide analytical support for InfoSec, governance, and asset oversight reporting needs. Support ad hoc data calls from CDC OD, HHS, and OMB by rapidly developing one-off analytical views or visual summaries. Collaboration & Stakeholder Engagement Work directly with program managers, business analysts, InfoSec staff, and system owners to define reporting requirements. Present findings and dashboards to both technical and non-technical audiences. Maintain documentation for dashboards, data sources, assumptions, and refresh schedules. Required Experience 7+ years of experience in data visualization, business intelligence, or analytics Bachelor degree in computer science, software engineering, or related technical discipline. Demonstrated experience translating program, financial, or IT operational data into executive-ready visual products Experience supporting government or large enterprise IT programs Experience working with cross-functional teams (PMs, InfoSec, developers, leadership)
Preferred Qualifications
Experience supporting CDC, HHS, or other federal health agencies Familiarity with IT service management data (incidents, changes, vulnerabilities) Knowledge of Section 508 accessibility requirements Prior experience supporting labor hour or time and materials contracts Experience contributing to dashboard automation and reporting optimization Soft Skills & Competencies Strong visual storytelling and communication skills Ability to simplify complex technical and compliance data High attention to detail and data accuracy Ability to work independently in a regulated environment Excellent written and verbal communication skills