Community Manager
About Courtyard Courtyard.io is one of the fastest growing consumer shopping platforms, built to make buying, selling and discovering high-value assets instant, engaging and accessible. We combine cutting-edge technology with a deeply immersive product experience to create moments that feel closer to entertainment than traditional commerce. At its core, Courtyard is a trust-first marketplace & platform. Every asset on Courtyard is securely stored, fully insured and instantly tradable. We remove friction while giving users confidence, speed and control. Whether someone is discovering something new or building a long term portfolio of cards, comics or collectibles, our experience is designed to be unique and fun. We're a remote first company with a highly ambitious team, pushing the boundaries of what modern digital marketplaces can be. If you are excited about building category defining products at the intersection of technology, culture and commerce, we're just getting started. Job Summary Courtyard is seeking a Community Marketing Manager to help build, engage and scale a passionate user community around our platform. This role is focused on execution, bringing our community strategy to life through tailored programs, content and direct engagement with our users. You will play a key role in fostering relationships with our most engaged users, supporting creator and ambassador initiatives, and helping turn Courtyard into a daily habit and cultural destination for collectors and enthusiasts. What You’ll Do Execute community programs - Support and execute community initiatives across Discord, X, Instagram, Reddit and other social platforms and in-product experiences that drive engagement, retention and participation. Engage directly with users - actively manage and participate in community conversations, responding directly to users, sparking discussions and building authentic relationships with our audience. Support creator & ambassador programs - Help identify, onboard and manage influencers, creators and ambassadors who align with Courtyard’s brand and audience. Collaborate on content - Work closely with Creative and Social teams to develop and distribute content that resonates with the community and encourages interaction. Activate around key moments - Help execute community activations tied to live events, and cultural moments. Gather insights & feedback - Serve as the voice of the community internally, surfacing user feedback, trends and sentiment to inform product, marketing and operations. Track performance - Monitor engagement metrics (growth, activity, sentiment, and retention) and help report community impact. Support moderation & guidelines - Help maintain a positive, inclusive and on-brand community environment by enforcing guidelines and best practices. What You’ll Bring 6+ years experience in community, social or digital marketing with focus on consumer apps, gaming or marketplaces with a strong creator ecosystem. Strong understanding of online communities (Discord, Twitter/X, Instagram, Reddit). Comfortable being hands on and operational, as this role requires daily interaction with users. Strong communication skills with a natural ability to build relationships and engage audiences. Experience supporting creator, influencer or ambassador programs. Highly analytical, using data to guide community and social decision making. Expertise in leveraging analytical dashboards and tools to measure program impact. Passion for collectibles, gaming, or culture is a strong plus. What You’ll Get In Return A dynamic and engaging environment focused on fostering real growth and innovation Opportunities to create amazing products that our customers truly love and value Comprehensive health insurance packages with dependent coverage Competitive salary with ample opportunities for career advancement and development Enjoy the flexibility of a fully remote work environment 401(k) plan with a 4% employer match to help you plan for the future $100 monthly dogfooding stipend to support trying out our products firsthand Access to employee wellness programs designed to support your overall well-being