Customer Support Representative – Remote

We are growing our remote team across Canada and looking for motivated individuals who enjoy helping people, communicating clearly, and providing professional guidance. This opportunity is ideal for someone who is organized, coachable, and interested in building a long-term career from home. In this role, you will connect with individuals and families who have already requested information. Your focus will be to answer questions, review available options, and guide clients through a simple process using provided systems and training. No cold calling or prior industry experience is required. What You’ll Be Doing Connect with clients through phone, Zoom, and email Review information requests and explain available programs clearly Answer client questions with professionalism and patience Assist with basic application and enrollment steps Keep accurate notes and records using online tools Follow provided scripts, training, and compliance procedures Stay engaged with a supportive remote team environment What We’re Looking For Strong communication and listening skills Ability to work independently in a remote setting Reliable internet connection and quiet workspace Basic computer skills and comfort using digital platforms Professional attitude and consistent follow-through Willingness to learn, improve, and follow a proven process Compensation & Advancement Commission-based pay per completed enrollment Weekly pay structure Performance bonuses and incentive opportunities Residual income potential Advancement opportunities into leadership, training, and management based on performance Training & Support Step-by-step online training provided Ongoing mentorship and team support Scripts, systems, and tools supplied Clients have already requested information — no cold calling required Additional Details 100% remote position Flexible scheduling options Long-term opportunity for motivated individuals We are looking for individuals who are ready to grow, stay consistent, and make a positive impact while building a flexible career from home. Apply today to be considered for the next onboarding group.