Data Entry Operator
Aristocrat Interactive is a leading gaming content creation company, and they are seeking a Data Entry Operator to uphold outstanding standards and ensure smooth operations. The role involves maintaining the integrity of gaming systems and meeting performance goals while providing exceptional customer service.
Responsibilities
- Meet monthly performance goals for accuracy, quality, efficiency, and important metrics
- Prepare timely internal reports of system and operational incidents
- Handle all job duties in strict adherence to policies and procedures
- Complete tasks according to system directives
- Monitor the health of the operating system
- Record activities and archive daily logs
- Participate in testing and reporting activities
- Provide timely feedback regarding system and equipment failures or client concerns
- Maintain information confidentiality
- Adopt and promote things we value
- Stay current on all new developments and procedures regarding protocols
- Work towards set goals and targets
- Open production tickets for system issues
Skills
- High School Diploma or equivalent experience
- Proficiency with computer systems and applications
- Demonstrated experience in data reporting
- Previous experience as a control room operator or in a similar role
- Highly developed verbal, interpersonal, and written communication skills
- Positive attitude with the ability to maintain a friendly, professional, and courteous demeanor
- Demonstrated accuracy with a consistent attention to detail
- Ability to make decisions, show discretion, and take initiative when management is not present
- Excellent grammatical and typing/data entry skills with an emphasis on accuracy
- Organized with proven time-management skills
- Ability to remain focused and organized
- Dedication to Company standards and values
- Outstanding customer service skills
- Ability to follow detailed protocols
Benefits
- Health, dental, and vision insurance
- Paid time off
- A 401(k) plan with employer matching
- More details available at https://atibenefits.com/
Company Overview