Dealer Services Analyst

Ford Pro is seeking bright, enthusiastic, and team-oriented individuals to join their fast-paced team. As a Dealer Services Analyst, you will evaluate credit applications, negotiate terms with dealers, and build relationships while managing lending risks responsibly.

Responsibilities

• Analyze and make informed decisions on consumer and commercial credit adhering to our purchase policy and lending requirements. You’ll review an average of 40-50 applications per day, spending about 5 minutes on each application and performing additional investigations needed
• Be a key point of contact for our dealership partners, directly negotiating the terms on credit applications, nurturing business relationships and applying your knowledge of the company’s plans and plans to drive win-win solutions. Much of your daily work will be on phone with dealers
• Use sound judgment to evaluate creditworthiness and make decisions in the best interest of the Company on your own
• Apply coaching and training provided as well as participate in ongoing team calibration sessions to enhance your skills and knowledge base. At times, you may also learn different functions to support Company needs

Skills

• Bachelor's degree in business related field, Organizational Development, or any other related discipline
• Must be available to work rotational shifts, including evenings (Monday – Friday up to 9:00pm EST), some holidays, and Saturdays (Saturdays up to 8:00pm EST)
• Must be able to work in office 4 days/week
• Excellent communication skills (written and verbal)
• Bilingual in English and French is preferred
• Proven ability to build strong relationships, negotiate effectively, and adapt communication style to diverse situations
• Analytical and problem-solving skills with a proven ability to independently implement solutions to overcome challenges
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to manage multiple tasks simultaneously while maintaining a high level of organization and efficiency
• Understanding of credit, financial analysis, sales, collections, relationship management is a plus

Benefits

• Defined-contribution pension
• The opportunity to opt into a generous Savings and Stock Investment Plan (SSIP) and quarterly profit-sharing
• Tuition subsidies
• Vehicle discounts
• A flexible spending account where you can choose to purchase extra vacation or increase your health care coverage
• Quarterly Flexible Bonus Rewards program

Company Overview