Endpoint Application Specialist

Stoel Rives LLP has an immediate opening for an Endpoint Application Specialist. The Endpoint and Application Specialist is responsible for supporting endpoint-related applications, software deployments, and operational systems that enable user productivity. This role serves as a technical escalation point for complex issues and supports reliable, consistent endpoint service delivery. ESSENTIAL FUNCTIONS / RESPONSIBILITIES Support deployment, configuration, and troubleshooting of endpoint applications across firm devices Resolve complex application, printing, and endpoint-related issues impacting users Administer and maintain endpoint-related operational systems (e.g., software deployment and service tools) Maintain system configurations, workflows, and operational data Serve as a technical escalation point and perform root cause analysis for recurring issues Collaborate with Endpoint Engineering and IT teams to resolve complex technical problems Maintain and improve documentation, workflows, and repeatable processes Identify opportunities to improve application delivery, support efficiency, and system reliability Support firm initiatives involving endpoint services and application deployment ESSENTIAL CAPABILITIES Experience supporting endpoint applications, deployments, and user-facing systems Strong troubleshooting capabilities across applications and endpoint environments Familiarity with software deployment tools, service platforms, or print systems Strong organizational and multitasking ability Strong communication and customer service orientation PHYSICAL AND MENTAL CAPABILITIES Ability to operate firm systems and respond to operational demands Ability to manage multiple priorities and resolve user-impacting issues Effective communication with technical and non-technical staff EDUCATION AND EXPERIENCE Bachelor’s degree or equivalent experience Relevant experience supporting endpoint applications and operational systems NORMAL WORK HOURS This position is exempt. Regular office hours are Monday through Friday, with flexibility required to support operational needs. This position is fully remote. How You Will Live Life Well at Stoel Rives: Compensation, Benefits, and More! The pay range for this position is $71,000 - $156,000; however, the base compensation presented to a candidate may vary based on skills and overall experience. This salary range is based on market location. In addition to base compensation, Stoel Rives has a total rewards program that includes an annual discretionary bonus and rich benefits offerings. For example, our benefits offerings include paid family & medical leave, competitive PTO, and remote work options. We offer competitive and robust medical, dental, vision, life long-term disability, AD&D, EAP, FSA and Voluntary Life, ADD, and LTC options. We also provide a generous firm-contributed health savings account, a pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3+ days/week in the office, and an annual contribution into the employee's retirement plan.