Epic Credentialed Trainer (CT)

CTG is seeking Epic Credentialed Trainers (CTs) with strong experience in Ambulatory and Behavioral Health workflows to support an Epic implementation. These individuals will play a key role in delivering end-user training, reinforcing adoption, and ensuring staff are prepared for go-live and beyond.

Key Responsibilities

Deliver Epic training to end users in Ambulatory and Behavioral Health workflows Facilitate instructor-led classroom sessions and/or virtual training Utilize existing curriculum while tailoring delivery to end-user needs Provide hands-on system demonstrations and workflow guidance Support training labs, practice environments, and scenario-based exercises Assist with training logistics, including session setup and attendance tracking Reinforce standard workflows and best practices aligned with system build Provide go-live support, including at-the-elbow assistance and command center participation Collaborate with Principal Trainers, SMEs, and application teams to escalate issues or clarify workflows Gather and provide feedback on training effectiveness and end-user readiness

Required Qualifications

Epic Credentialed Trainer (CT) status in Ambulatory, Behavioral Health, or related modules Experience delivering Epic training in a healthcare environment Strong understanding of:Ambulatory clinic workflows Behavioral Health workflows and documentation practices Excellent presentation, communication, and facilitation skills Ability to engage diverse audiences, including clinical and operational staff Comfortable working in a fast-paced, go-live environment Basic proficiency with Microsoft Office and training tools Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $45.00 to $50.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.