Implementation Associate
Implementation Associate Solovis is a leading portfolio management and analytics platform helping institutional investors navigate todays complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, youll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. As an Implementation Associate in our Professional Services team, you will play a crucial role in configuring and deploying cutting-edge software solutions for a wide array of client. This role is tailor-made for those who are dynamic, organized, and eager to embark on a career path that emphasizes hands-on technical work, client interaction, and solution design. You'll work closely with clients to understand their needs, configure the software to optimize their business processes, and provide training to ensure they get the most out of our solutions. With a focus on technical excellence and customer satisfaction, you will have the chance to contribute to various projects, ensuring each implementation is successful. This entry-level position offers a unique opportunity to grow your technical skills and advance in the field of software implementation and client services, setting the stage for a rewarding career in technology and professional services.
Key Responsibilities
Consistently deliver projects that exceed client expectations, fostering high satisfaction and active feedback engagement. Deliver projects on time and within budget by effectively gathering requirements and designing solutions that meet client needs, ensuring high client value. Maintain a high level of billable utilization and achieve excellent customer satisfaction scores, reflecting strong project management and client service skills Skills Experience in software configuration & troubleshooting Experience in requirements gathering