Lead Dispatcher - Weekends
Job Description: The 1987 Group is seeking a highly organized and proactive Lead Dispatcher to oversee our dispatch operations. The ideal candidate will have a strong background in dispatching, excellent communication skills, and the ability to manage a team effectively. As the Lead Dispatcher, you will be responsible for coordinating and optimizing the dispatch of our drivers, ensuring timely and efficient service delivery. Key Responsibilities:
- Supervise and manage the evening dispatch team, providing guidance and support.
- Coordinate and schedule the dispatch of drivers to meet client needs.
- Monitor real-time dispatch operations to ensure efficiency and resolve any issues that arise.
- Communicate with clients to provide updates and address concerns.
- Maintain accurate records of dispatch activities and prepare reports as needed.
- Implement and enforce company policies and procedures related to dispatch operations.
- Collaborate with other departments to optimize service delivery and improve operational efficiency.
Requirements:
- Proven experience as a dispatcher or supervisory role.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle high-stress situations effectively.
- Proficiency in dispatch software and technology.
- High school diploma or equivalent; additional education or certifications in logistics or a related field is a plus.
Shift: Thursday - Sunday 10 am - 10 pm EST If you have a passion for logistics, excellent organizational skills, and enjoy working in a dynamic team environment, we encourage you to apply for the Lead Dispatcher position. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits:
- 401(k)
- Paid time off
Work Location: Remote