LMS Analyst
Job Description
THIS ADVERT IS FOR THE USA - Fully remote working is possible for people located in the US with the full right to work there. We would welcome applicants from any State. Who Are GuyKat? GuyKat is a multi-award-winning eLearning agency based in Birmingham (UK). We also have a sister company in the US, based in Tampa, Florida. We work with some of the largest brands on the planet. At our heart, we are a people-orientated professional services company. We help clients use technology to share knowledge. Role description GuyKat has a vacancy for an LMS Platform Analyst on their Platform Enablement Team (PET), working primarily with our long-term Learning Management System (LMS) partner, Docebo. If you know Docebo, perfect. If you don't know Docebo but know another LMS, no problem, Docebo is easy to learn. This role is to offer a professional premium support engagement with GuyKat clients and partners who have adopted Docebo as their Learning Management System (LMS). Whilst the role focuses on inbound queries and day-to-day administrative support, from time-to-time you will be required to attend virtual/face-to-face client calls to deliver training on Docebo (including new features & functionality), project management and regular engagement calls. We are looking for people who aspire to become client-facing LMS experts. 'Analysts' is a deliberately broad term. We hire people rather than fill set jobs and we are committed to let our people grow. By this, we mean that we are interested in anyone with valuable skills that we believe has the attitude and outlook to be successful in our organisation. Rather than have a rigid job spec and try and find the perfect candidate for that, we'll hire useful people and design the detail of the job around the skills they bring. These skills may include one, some or all of the following: Ideal Key skills we're seeking (we're open to working with the right people whilst they learn them):
- Experience of implementing an LMS
- Ninja-like LMS administration skills - and ability to think of workarounds to meet clients use-cases
- Ability to demo and sell an LMS
- Deep technical knowledge about SCORM, xAPI or integrating LMS to other systems via APIs
- Ability to train people in using our LMS
Regardless of how you fit with the above, you MUST have:
- Proven experience working on commercial eLearning Projects (business focussed, not academic)
- Great communication skills. The plan is to grow the candidate into a client-facing role. You must be able to build a good relationship with clients in different industries.
- Intellectual curiosity and a willingness to learn every day
- Excellent time and project management skills
- Ability to work independently as well as part of a small team.
- Graduate or postgraduate from ANY discipline.
If that sounds like you then we can offer:
- Salary and benefits appropriate to experience
- Flexible working arrangements
- Planned Career progression (we imagine everyone we take is in for the long term. From day one we'll be trying to grow you out of the job you were hired for and into a bigger one.
- Occasional domestic/international travel
Please, please, please do not just upload a generic Resume. Include a cover letter specific to this job and company. [Note for recruitment agents. We do not use agencies. Please do not get in touch about this or any other role at GuyKat. Our in house team manages all recruitment via indeed. Please display professional integrity in respecting this request] Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
- Bachelor's (Preferred)
License/Certification:
- cover letter included specific to this job? (Required)
Work Location: Remote