Loan Documentation Coordinator

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Disclosure Analyst serves as both an initial and re-disclosure specialist for the various mortgage products and programs offered by Lower.com. This role is responsible for delivering accurate, timely resolutions to support both internal teams and client expectations. Success in this position requires strong attention to detail, efficiency, and the ability to work independently. Work Hours: 9am -6pm EST Work Location: Columbus, OH or remote Pay: $42,000 plus opportunity for production bonus after first 90 days What you'll do: Accurately enter and manage loan data Maintain up-to-date knowledge of Lower’s products and programs Participate in ongoing training related to disclosure processes and procedures Verify the accuracy of loan applications and supporting documentation Review critical documents prior to issuing disclosures Manage a pipeline of loan applications with efficiency and accuracy Collaborate with loan originators to meet disclosure timelines and resolve issues Support operational team members to uphold service and quality standards Stay informed of state and federal documentation requirements Generate and interpret compliance reports Train sales staff on the electronic loan application process Who you are: Prior experience in mortgage processing, loan origination, closing, or quality control preferred Encompass experience a plus Strong verbal and written communication skills Ability to manage multiple priorities and meet deadlines Team-oriented with a collaborative mindset Positive attitude and adaptability to change Exceptional attention to detail Professional under pressure and open to feedback Experience with Encompass software preferred Bachelor’s degree or equivalent experience Why you’ll love working at Lower: You’ll be surrounded by talented, dedicated people who believe in the company’s mission. You’ll be able to shape the future of Lower’s user experience. You’ll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. What you'll get: Extended benefit offerings including medical/dental/vision, life insurance, short- and long-term disability, 401K with company match, parental leave Paid holidays and paid time off Discount on home mortgage refinances or purchase Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy