Program Manager – Operations Support
Job Description:
- Support new business implementations and operational continuity across multiple sites
- Partner with engineering to develop detailed process flows and layout plans
- Participate in performance improvement and crisis management support
- Attend operational reviews for RFPs and implementation tollgates
- Partner in hyper-care support for relocations, application migrations, and new launches
- Help to manage UAT and volume stress testing
- Engage in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes
Requirements:
- Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field
- 0 to 2 years of experience in operations, logistics, or program management
- Strong analytical and problem-solving skills with attention to detail
- Experience with process engineering, operational enablement, or system testing preferred
- Ability to manage multiple priorities across concurrent projects
- Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities