[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. Claritas is a company focused on client satisfaction and return on investment for their products and services. The Account Manager will serve as the lead contact for assigned clients, supporting their daily projects, providing analytics, and ensuring successful implementation of Claritas' offerings.
Responsibilities
- Renew existing solution and upsell existing contracts within current book of business
- Assist Account Team with strategic account plan for each client/account
- Build new and maintain existing client relationships
- Responsible for Salesforce Administration and daily Salesforce Updates
- Maintain forecast pipeline for accurate revenue forecasting and calls; complete CPQs
- Manage and service clients in alignment with account plan prepared by Account Team
Skills
- Bachelor's degree in Business, Marketing, Business Analytics, or related field
- 5+ years of experience in customer service, preferably with major media partner or attribution provider
- Understanding of Marketing, CRM, Direct Marketing, Data Analytics, Advertising, or related field experience
- Digital Marketing concepts and firm understanding of digital ecosystem
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- Excellent collaborative and influencing skills
- Desire to work in a team environment
- Excellent organizational skills with high degree of attention to detail
- Excellent ability to manage multiple projects and meet deadlines
- Working knowledge of how digital attribution works in the audio or CTV space
- Experience with Sales and Marketing automation tools and environments such as Salesforce
Company Overview