[Remote] Associate, Delivery (Creative)

Note: The job is a remote job and is open to candidates in USA. DEPT® is a Growth Invention company that helps ambitious brands grow faster through technology and marketing. The Associate, Delivery will support the successful execution of projects by maintaining organization, tracking tasks, and ensuring project details are accurate and up to date.

Responsibilities

• Support the day-to-day execution of projects by maintaining task lists, timelines, and trackers
• Assist in keeping project management tools (e.g. Asana, Jira) accurate and up to date
• Track deliverables, dependencies, and milestones to ensure visibility and alignment
• Help document requirements, notes, and key project information
• Contribute to templates, documentation, and process consistency
• Identify and flag potential risks, blockers, or gaps in information to Delivery leads
• Track feedback cycles, approvals, and next steps
• Help ensure scope and requirements are clearly documented and understood
• Asset review and delivery from internal systems to client systems
• Follow-up on feedback timelines and needs with clients
• Compile feedback from clients and share with internal teams
• Monitor progress and identify risks early
• Escalate blockers with context and suggested solutions
• Track feedback cycles and approvals to keep work moving
• Help maintain scope clarity and prevent downstream surprises
• Support project hygiene across tools (time tracking, status updates, documentation)
• Assist in tracking project progress against plan
• Help ensure resourcing and project data is accurate and up to date

Skills

• 1-2 years of experience in project coordination, production, or similar environments (internships included)
• Strong organizational skills and attention to detail
• Clear, concise communication skills
• Ability to manage multiple tasks and stay organized under direction
• Comfort working within established processes and tools
• Comfortable working on fast moving projects
• Ability to work with a large breadth of stakeholders
• A proactive mindset; willing to ask questions and surface issues early
• Eagerness to learn how projects are delivered end-to-end
• Experience in digital assets or social media assets is a plus
• Previous experience in an agency environment preferred

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

Company Overview