[Remote] Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. The Weatherspoon Agencies, LLC is seeking driven, coachable individuals to join their growing team as Remote Sales & Enrollment Consultants. In this role, you will work with individuals and families to help them navigate coverage options and enroll in essential benefits while working from home.
Responsibilities
- Contact individuals who have requested information
- Educate clients on available benefit options based on their needs
- Assist clients in completing applications and enrolling in coverage
- Follow up with leads via phone, text, or Zoom
- Participate in ongoing training and team mentorship
- Track performance metrics and maintain accurate records
Skills
- Strong interpersonal and communication skills (verbal & written)
- Self-motivated with a positive, coachable attitude
- Goal-oriented with a strong desire to grow personally and professionally
- Comfortable working independently in a remote setting
- Computer savvy
- Must be authorized to work in the U.S. and able to pass a background check
- Sales, customer service, or call center experience
- Interest in leadership, training, or team-building
- Bilingual is a plus
Benefits
- Uncapped commission + performance bonuses
- Daily, weekly, and monthly incentives
- Flexible scheduling – you choose when you work
- Remote training & one-on-one coaching
- Leadership advancement opportunities
- Weekly team recognition
- Flexible schedule
- Health insurance
- Work from home
- Bonus opportunities
- Quarterly bonus
Company Overview