[Remote] Epic Analyst -Resolute Billing
Note: The job is a remote job and is open to candidates in USA. The University of Miami is seeking a Full-Time Epic Analyst - Resolute Billing to join their IT Department. This role involves collaborating with stakeholders and end-users to optimize the application’s configuration and providing day-to-day application support and resolving issues.
Responsibilities
- Serves as a support contact for application end‐users. Identifies issues and works to resolve them
- Designs, develops, implements, and maintains the application
- Supports all phases of testing and document workflow design
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
- Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly
- Collaborates with trainers on application changes and new features to develop documentation and training strategies
- Assists with analyzing the impact of information technology in clinical work processes
- Participates in on-call rotations and support
- Attends and participates in applicable committees
- Maintains regular communication with team members and participates in weekly project team meetings
- Reviews the status of projects and issues on an ongoing basis with leadership
- Becomes knowledgeable about UHealth’s policies, procedures, and business operations
- Adheres to University and unit-level policies and procedures and safeguards University assets
- Providing oversight and leadership to Associate Epic Analysts on the team
- Implementing, building, and modifying the application
- Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
- Providing day-to-day application support and resolving application issues
- Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings
Skills
- Bachelor's degree in relevant field
- Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
- Epic certification in relevant field required
- Ability to communicate effectively in both oral and written form
- Ability to maintain effective interpersonal relationships
- Ability to recognize, analyze, and solve a variety of problems
- Ability to lead, motivate, develop and train others
- Proficiency in computer software (i.e. Microsoft Office)
- Commitment to the University's core values
- Understanding of duplicate patient management processes preferred
Benefits
- Competitive salaries
- A comprehensive benefits package including medical, dental, tuition remission and more
Company Overview
Company H1B Sponsorship