[Remote] GTM Systems Specialist
Note: The job is a remote job and is open to candidates in USA. DTN is a global data and technology company that aids operational leaders in critical industries. They are seeking a GTM Systems Specialist to optimize and support Order-to-Cash processes through operational coordination, requirements gathering, and systems support.
Responsibilities
- Support daily operational workflows related to billing, invoicing, accounts receivable, and Order-to-Cash processes
- Identify process inefficiencies and assist in coordinating operational improvements
- Partner with Finance, Billing, Accounts Receivable, and Commercial Operations teams to gather and validate business requirements
- Translate business needs into functional specifications, process flow diagrams, and user stories for Internal Business Applications teams
- Compile operational reports and track key O2C metrics to identify trends and process gaps
- Support business users with system-related process questions and coordinate enhancement requests
- Perform basic system updates and testing activities within approved guidelines
- Document change impacts for Finance and Billing stakeholders ahead of system deployments
- Define user acceptance testing (UAT) scenarios, track defects, and coordinate business sign-off prior to go-live
- Contribute recommendations to improve operational efficiency, workflow consistency, and governance practices
- Conduct routine audits of billing records, customer accounts, and invoice activity to identify discrepancies or mismatches
- Maintain current-state and future-state process documentation, standard operating procedures, and configuration change logs
Skills
- Experience in Business Operations, Revenue Operations, Finance Operations, or a related field
- Strong understanding of Order-to-Cash processes including billing, invoicing, accounts receivable, and revenue recognition
- Experience working with Workday Financials, particularly Billing, Accounts Receivable, and Customer Contracts
- Ability to translate between technical and business language effectively
- Strong organizational, communication, and project management skills
- Ability to manage multiple priorities and work effectively across cross-functional teams
- Strong relationship-building skills with the ability to collaborate across Finance, Billing, IT, and Operations
- Familiarity with complementary platforms such as Salesforce, Vertex, FloQast, or Tesorio is a plus
- Experience supporting enterprise financial or revenue operations systems
- Experience with process documentation, workflow optimization, or governance initiatives
- Exposure to SaaS or subscription-based business models
Benefits
- Competitive Salary
- Unlimited PTO
- Flexible working hours
- Remote work model (position dependent)
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
Company Overview
Company H1B Sponsorship