[Remote] JR. ACCOUNT EXECUTIVE
Note: The job is a remote job and is open to candidates in USA. Logan Finance Corporation is seeking a Jr. Account Executive to manage relationships within National Accounts. This role involves driving client engagement, supporting sales efforts, and ensuring a seamless client experience throughout the loan lifecycle.
Responsibilities
- Drive engagement with National Accounts through proactive outreach, scenario submissions, and leading problem resolution
- Develop and maintain productive relationships with MLOs and brokers within assigned National Accounts
- Provide outreach to branches and MLOs via introductory calls, emails, and video meetings, leveraging company marketing materials and scripts
- Understand client needs and assist in building tailored Non-QM lending solutions
- Generate and provide qualified referrals and pipeline opportunities to Account Executives (AEs)
- Assist with initial scenario follow-up by coordinating with the Scenario Desk for active opportunities
- Leverage CRM reporting to identify, target, and reactivate dormant Loan Officers within National Accounts
- Support AEs by sharing actionable client feedback and identifying opportunities for deeper engagement
- Apply knowledge of the loan lifecycle and loan manufacturing process to help resolve client issues with the goal of securing initial loan submissions
- Coordinate internal resources (guidelines support, product training, scenario structuring) to meet client needs
- Act as a central point of contact to ensure timely and effective resolution of client inquiries and challenges
- Assist with onboarding new accounts, including scheduling product demos and supporting portal/system training
- Present a high-level overview of company systems, processes, and technology to communicate the value proposition to prospective clients
- Deliver guideline overviews and product education in a clear, client-friendly format
- Maintain consistent use of CRM and sales tools to track outreach, engagement, and opportunity development
- Accurately document all sales activities, client interactions, and deal progress
- Utilize data and reporting to prioritize outreach and drive measurable results
Skills
- Minimum 3+ years of mortgage industry experience required
- Strong understanding of mortgage products, guidelines, and loan lifecycle processes
- Excellent written and verbal communication skills
- Strong relationship-building and client engagement skills
- Effective negotiation and closing support abilities
- High attention to detail and strong organizational skills
- Ability to present guidelines and product information in a clear, structured format
- Proficiency with CRM systems and sales enablement tools
- Ability to thrive in a fast-paced, target-driven environment
- Problem-solving mindset with a focus on client satisfaction and results
- Non-QM wholesale lending experience preferred
- Experience supporting sales teams, brokers, or third-party originators is highly desirable
Company Overview