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[Remote] Outbound Business Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps companies send automated communications. They are seeking an Outbound BDR to proactively identify and engage potential customers, conduct outreach, and qualify leads for the sales team.

Responsibilities

  • Research and identify target accounts using various tools and resources, building a robust prospect list
  • Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs
  • Qualify leads based on business fit, timing, and readiness to speak with an Account Executive
  • Schedule high-quality meetings between interested decision-makers and our sales team
  • Maintain accurate records of prospect interactions and pipeline status in our CRM
  • Collaborate with marketing to refine outreach strategies and improve lead generation processes
  • Nurture relationships with prospects who are interested but not yet ready to engage fully
  • Regularly update your manager and team on outreach activity and progress toward goals

Skills

  • Strong communication skills and genuine enjoyment connecting with new people
  • Resilience with rejection and the self-motivation to keep pushing toward targets
  • Excellent organization and ability to manage multiple priorities with attention to detail
  • Familiarity with CRM tools like Salesforce or HubSpot
  • A proven track record in lead generation and outreach
  • Ability to work independently in a fast-paced, target-driven environment
  • Located in Ireland
  • 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech
  • Prior outbound sales experience at a SaaS company
  • Familiarity with sales methodologies and lead generation strategies
  • Willingness to travel for team events (approximately 1-2x per quarter)
  • Business Proficient Language: French

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • A professional development budget

Company Overview

  • Customer.io enables users to send newsletters to selected segments of customers using their website data. It was founded in 2012, and is headquartered in Portland, Oregon, USA, with a workforce of 201-500 employees. Its website is https://customer.io.
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