[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. The HWP Group is a medical and scientific communications agency dedicated to improving patient care through innovative solutions. They are seeking a Product Manager to oversee software product development projects, ensuring alignment between technical teams and stakeholders while managing day-to-day execution and communication with clients.

Responsibilities

• Lead weekly production meetings with assigned clients, facilitating discussions, capturing business requirements, documenting decisions, and driving action-item follow-through to ensure alignment across stakeholders
• Deliver software demonstrations, training sessions, and feature presentations to clients and internal stakeholders, promoting product adoption and user proficiency
• Evaluate product enhancement requests, define requirements, and develop comprehensive execution plans that align business objectives with technical capabilities
• Conduct independent quality assurance testing of Speaker Bureau platform enhancements, validating functionality against client requirements
• Proactively identify risks, dependencies, and potential obstacles impacting client deliverables, and develop effective mitigation strategies to maintain project success
• Document software defects, edge cases, and unexpected system behaviors; collaborate closely with the Development Operations teams to prioritize resolution and lead retesting to confirm fixes meet acceptance criteria
• Serve as the primary liaison between clients, business stakeholders, and Development Operations teams, translating business needs into technical requirements and ensuring clear, consistent communication throughout the development lifecycle

Skills

• 2+ years of Product Management or other relevant experience
• A degree with a major in a technology field
• Proficiency in software configuration and troubleshooting, with the ability to diagnose issues and guide effective resolutions
• Knowledge of Microsoft® Word, Excel, PowerPoint, and Access
• Ability to lead and prioritize multiple initiatives, managing competing deadlines in a fast-paced environment
• Detail-oriented with accountability for accuracy, quality, and compliance across deliverables
• Collaborative partner working effectively with cross-functional teams to drive outcomes
• Capable of identifying challenges and implementing effective solutions quickly
• Exceptional verbal and written communication skills
• Commitment to ensuring customer satisfaction and building positive relationships
• Med com experience is a plus

Benefits

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Eligibility for company-sponsored incentive plans
• Generous PTO, including a week off in December for the holidays
• Paid volunteer time off
• Tuition reimbursement
• On-site gym and other employee wellness initiatives
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work
• Availability of cell-phone stipends, based on business need
• Leadership development training program and other career development programs
• Remote and hybrid work schedule options

Company Overview