[Remote] Product Operations Lead

Note: The job is a remote job and is open to candidates in USA. OneStudyTeam, a Reify Health company, specializes in enhancing clinical trials through their cloud-based platform, StudyTeam. The Product Operations Lead will be responsible for executing product requirements, managing backlogs, validating features, and ensuring compliance in a regulated healthcare environment.

Responsibilities

• Deliver the Core Artifacts: Write clear business requirements, user stories, acceptance criteria, and functional specifications
• Maintain the Backlog: Prioritize, refine, and sequence the product backlog in close coordination with product, engineering, and business stakeholders
• Roadmap Slicing: Convert high-level roadmap items into smaller, practical delivery milestones and value slices
• Functional Validation: Validate newly developed features against initial requirements and expected system behavior before release
• Defect Triage: Review QA findings to determine whether issues are system defects, requirement gaps, or usability concerns
• UAT Support: Coordinate User Acceptance Testing (UAT) and consolidate feedback from business users and clients
• Schedule Ownership: Track product delivery schedules, release readiness, risks, blockers, and open functional decisions
• Stakeholder Updates: Provide regular delivery updates and support internal or executive presentations regarding release progress and tradeoffs
• Rollout Preparation: Support Go-To-Market (GTM) efforts by preparing customer facing release notes, documentation, and feature limitation communications
• Cross-Team Communication: Bridge communication between product, engineering, QA, customer success, operations, and leadership
• GxP Alignment: Ensure requirements and final release packages adhere to GxP compliance standards, validation protocols, and audit-readiness in a regulated healthcare software environment. Partnering with Compliance and Quality teams to drive automation to make this process as efficient as possible
• Performance Monitoring: Track and summarize adoption metrics, usage statistics, and product KPIs to inform future feature prioritization

Skills

• 2–4 years of experience working in Agile software development environments as a Product Owner, Business Analyst, Data Analytics, or similar role
• Strong understanding of SQL, APIs, JSON
• Using LLMs in support of day to day activities
• Experience in SaaS, enterprise software, or healthcare workflow environments
• Direct familiarity with GxP compliance guidelines and validated software environments
• Proven capability to write structured user stories, non-functional requirements (e.g., browser/resolution support), validation rules, and acceptance criteria
• Strong organizational skills with a proven track record of managing a backlog, resolving day-to-day development blockers, and validating technical deliverables

Company Overview