[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. They are seeking a Program Manager to own contract performance across multiple programs, ensuring high-quality results and customer satisfaction while balancing operational needs with long-term goals.

Responsibilities

• Own delivery performance, contract compliance, financial health, budgets, burn rate, and overall outcomes, ensuring accountability for all external and internal deliverables
• Maintain and execute program roadmaps aligned to client priorities and evolving mission needs, while proactively managing risks through structured identification, tracking, and mitigation
• Monitor performance against requirements and contractual obligations, escalating issues early and driving corrective actions to ensure successful outcomes
• Serve as the primary point of contact for partners, CORs, and key government stakeholders, building and maintaining trusted relationships across all levels of the customer organization
• Lead discussions related to scope, timelines, priorities, contract modifications, and evolving program conditions, ensuring alignment with customer needs and contract constraints
• Own all program-level reporting, including monthly status reports, executive briefings, contractual deliverables, and required reporting artifacts
• Ensure communications are clear, accurate, and appropriately tailored to technical, operational, and executive audiences, translating delivery status into actionable insights
• Serve as the final escalation point for program issues, incidents, and stakeholder concerns, coordinating response strategy and resolution
• Lead and structure program teams across employees, subcontractors, and matrixed resources, defining roles, responsibilities, and accountability models that enable successful delivery
• Oversee full lifecycle staffing, including onboarding, offboarding, workforce planning, subcontractor management, and performance oversight across all program personnel
• Partner with delivery leadership, recruiting, and hiring managers to support staffing needs, resolve performance issues, and ensure team readiness and retention
• Identify, track, and pursue organic growth opportunities within assigned programs, documenting customer needs and white space for business development leadership
• Support proposal development, capture activities, and past performance documentation tied directly to program execution and outcomes
• Represent organizational capabilities in client discussions, positioning the company for expanded scope, new work, and long-term partnership growth

Skills

• Bachelor's and 7+ years of program or project management experience in federal IT contracting or similar complex delivery environments
• Demonstrated experience managing end-to-end program performance in Prime and Subcontractor environments, including customer relationships, delivery outcomes, staffing, financial oversight, and navigating contract scope and priorities
• Proven experience managing budgets, forecasting, and delivery performance in T&M and/or fixed-price environments
• Demonstrated experience leading teams of 25+ personnel, including subcontractors and matrixed resources, across multiple concurrent workstreams
• Experience applying Agile project management methodologies and project management software tools
• Project Management Professional (PMP) or Program Management Professional (PgMP) certification strongly preferred
• Agile certification strongly preferred, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional (ICP), Certified Scrum Master (CSM), SAFe Agilist, or equivalent
• Experience with the Department of Veterans Affairs
• Brings a strong product sense, with the ability to translate customer needs into delivery priorities, align teams around outcomes, and balance technical execution with user and mission value

Benefits

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Company Overview