[Remote] Provider Recruiting Operations, Senior Manager

Note: The job is a remote job and is open to candidates in USA. Steno is a growing company revolutionizing the court reporting industry, and they are seeking a Provider Recruiting Operations, Senior Manager to join their team. In this role, you will manage recruiting operations, develop strategies for onboarding new court reporters, and optimize the recruiting funnel to ensure Steno has the right talent in place.

Responsibilities

• Own market-by-market recruiting targets, ensuring Steno has the right reporters in the right places at the right time
• Identify, engage, and onboard new court reporters onto the platform
• Develop and continuously refine Steno’s value proposition for why reporters should engage with us
• Build, manage, and optimize the end-to-end recruiting funnel, from outbound sourcing to active participation on the platform
• Determine which industry events and sponsorships deliver positive ROI and advance recruiting goals
• Provide regular recruiting performance readouts, including identifying funnel drop-offs and opportunities for improvement
• Design and streamline provider onboarding, including administrative workflows and introductions to Steno’s tools and technology
• Develop expert-level knowledge of the court reporting industry, including certifications, job types, and what different reporters optimize for
• Partner closely with cross-functional teams (Marketing, Product, Ops, Data) to develop recruiting collateral and share feedback on tools and processes

Skills

• 5+ years of experience working at a high-volume staffing firm or for a company with a two-sided marketplace
• Proven leadership and people management experience
• Proven ability to own and deliver against market-level recruiting targets, including planning, execution, and performance tracking
• Experience building and managing full-cycle recruiting funnels, from outbound sourcing through onboarding and activation
• Interpersonally savvy and build trust easily with people from diverse backgrounds
• Ability to learn a new industry quickly and become fluent in its mechanics and language
• Excel at planning and process management, especially building and scaling recruiting funnels
• Persistent, adaptable, and quick to pivot when something isn't working

Benefits

• Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity - we know our success is nothing without our team
• Access to a company-provided 401(k) account
• A home office setup and a monthly stipend to offset internet and phone costs

Company Overview