[Remote] Salesforce Administrator IV
Note: The job is a remote job and is open to candidates in USA. Nakupuna Companies is seeking a Salesforce Administrator IV. The Senior Salesforce Administrator is responsible for configuring, maintaining, and improving Salesforce platforms to support organizational efficiency and user adoption.
Responsibilities
- Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules
- Monitor Salesforce system performance, data integrity, and availability
- Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security
- Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows
- Maintain system documentation and create end-user training materials
- Conduct regular system upgrades, patches, and release readiness activities
- Manage Salesforce environments, including sandboxes and production orgs
- Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions
- Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work
- Monitor system logs, errors, and integrations to ensure operational continuity
- Partner with Salesforce developer teams to align the platform with enterprise security and compliance standards
- Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues
- Deliver onboarding and training for new users
- Support governance processes, data stewardship, and system change management
- Collaborate with business units to capture requirements and optimize CRM functionality
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field
- Salesforce Certified Advanced Administrator
- Security+ CE
- 5+ years of Salesforce administration experience
- Demonstrated expertise in user management, security, automation, and system optimization
- Experience supporting multiple Salesforce clouds and enterprise-scale deployments
- Strong knowledge of Salesforce integrations and AppExchange solutions
- Active Secret security clearance required
- Must be a U.S. citizen
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Company Overview