[Remote] Senior Product Manager, Intake
Note: The job is a remote job and is open to candidates in USA. Clio is a global leader in legal AI technology, dedicated to transforming the legal experience for all. They are seeking a passionate Senior Product Manager to join their Clio Grow team, focusing on enhancing client intake and developing AI tools for law firms to improve their client engagement strategies.
Responsibilities
- Product Leadership: As a Senior Product Manager you will drive successful outputs and outcomes in your product area. Working from the overarching strategy set by your Director you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company
- Drive AI-Powered Innovation: Use your domain expertise to envision how AI-driven automation can radically simplify how lawyers intake new clients from first outreach to signed agreements
- Champion Product-Led Growth: You will lead with intuitive onboarding and automation solutions to make getting started and managing leads "dramatically easier," thereby driving user adoption and business growth
- Strategy and Prioritization: You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that will help Clio best deliver on our mission and against our annual OKRs. You will build conviction in the initiatives that you choose to invest in and be willing to pivot when priorities change or new information comes to light
- Cross-Functional Leadership: Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support
Skills
- Prior Experience in Legal or Legal tech: A background as a practicing lawyer, in a legal operations role or building AI-powered technology solutions is a significant asset. You should have a clear understanding of legal document standards, discovery processes, and litigation workflows
- Product Management Acumen: At least 6 years of product management experience in a SaaS or B2B software environment. This includes a proven track record of owning and shipping mission-critical products at scale
- Experience with AI-Driven Products: Proven experience building or managing AI-driven products, with a strong understanding of how to leverage machine learning capabilities to solve real user problems
- Execution and Ownership: You are an outcomes-obsessed leader with a proven ability to make things happen, owning products throughout their lifecycle
- Strategic & Data-Driven Thinking: You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact. You are comfortable with ambiguity and have a strong track record of making decisions under uncertainty
- Customer-Focused Mindset: Keeps the customer at the center of decision-making, delivering high-impact features that users love while bringing curiosity and a willingness to learn what drives their needs
- Collaborative, Detail-Oriented: Partners effectively with Product, Design, and Engineering teams, ensuring requirements are clear and aligned with product vision while managing multiple priorities without compromising quality or timelines
- Strong Communicator: Communicates effectively with cross-functional teams and stakeholders, with the humility to seek guidance and adapt in a fast-paced environment
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Company Overview
Company H1B Sponsorship