[Remote] Senior Software Engineer, Backend (AI Agent)
Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experiences through AI technology. As a Senior Software Engineer, you will design and maintain server architectures for AI Agent solutions, ensuring reliability and performance in high-volume interactions.
Responsibilities
- Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models
- Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions
- Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities
- Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability
- Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents
Skills
- Bachelor's degree in Computer Science or a related field
- 5+ years of experience in backend system architecture, cloud services, or related technology fields
- Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST
- Previous experience working with Virtual Agent or AI Agent systems
- Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases
- Experience in containerized application deployment using Kubernetes and Docker in microservices architectures
- Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards
Benefits
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Company Overview
Company H1B Sponsorship