[Remote] Surety Account Manager
Note: The job is a remote job and is open to candidates in USA. Brown & Brown is seeking a Surety Account Manager to join their growing team. The role involves acting as a Surety Agent for customers, developing strong relationships, and securing the required Surety coverage to meet customer obligations. Responsibilities include managing client relationships, processing requests, and ensuring compliance with underwriting standards.
Responsibilities
- Adhere to Brown & Brown's compliance standards and procedures, including meticulous documentation, timely responses, processing timelines, and professional conduct
- Serve as a primary point of contact, promptly responding to customer and carrier inquiries via email and phone, providing expert guidance and solutions
- Independently manage a dedicated portfolio (size subject to volume and account type), demonstrating full ownership of client relationships, bond cycles, and complete submissions to underwriters
- Perform duties both independently and collaboratively within a team environment
- Process all requests promptly and efficiently, in areas of bonds, endorsements, audits, accounting/billing, and coordinate of claims/loss control services
- Gather and compile customer information to prepare new bond submissions for existing accounts with surety companies
- Respond promptly to customers and carrier inquiries via email and phone
- Manage bond renewals and generate invoices
- Maintain and update surety files to ensure ongoing underwriting compliance
- Review bonds for accuracy and completeness
- Execute bonds under Power of Attorney and submit final bond documentation to surety companies
- Undertake other assigned duties and special projects
- Demonstrate a proactive approach in managing tasks and resolving issues
- Participate in training and development activities to maintain current skills and licensing
Skills
- Bachelor's Degree (BA/BS) or equivalent
- A minimum of Two (2) years' experience as a Surety Account Manager
- Current P&C license
- Solid knowledge and understanding of surety, bond types, current rules, laws, and other regulations
- Familiarity with contracts and their provisions
- Fluent with Microsoft Windows, Office 365, Word, and Excel
- AMS360, Erlon, or ImageRight experience or skills to learn software program at an accelerated ability
Benefits
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company Overview