[Remote] Technical Project Coordinator
Note: The job is a remote job and is open to candidates in USA. Wayvia is a company that helps top brands leverage AI, data, and innovation to enhance commerce. They are seeking a Technical Project Coordinator who will manage implementations for various products and clients, ensuring a best-in-class customer experience and effective project delivery.
Responsibilities
- Plan and prioritize customer objectives and balance internal resource availability
- Manage customer stakeholder expectations on scope, priority, and timelines
- Maintain strong relationships with key customer stakeholders throughout the customer journey
- Implement existing processes and tools to deliver efficient and effective implementations
- Ensure customer initiatives are delivered on time and meet expectations
- Identify roadblocks or slowdowns and make them visible to the internal team
- Assess historical trends and identify opportunities for optimization in project delivery
- Apply project management best practices to keep initiatives on track and stakeholders informed
- Engage in professional and proactive communication with customers at all project milestones
- Help the Platform Product Manager test platform features and provide technical feedback to Engineering
- Coordinate testing phases with Ops: develop testing plans, get them data/tool access, document all feedback
- Facilitate feedback review sessions with me and Engineering for prioritization decisions Track issues through resolution
- Coordinate between Engineering, Ops, and other teams on tactical execution
- Follow up on dependencies and blockers so I don’t have to chase them
- Can represent the Platform so we can divide and conquer
Skills
- Bachelor's degree required
- 0-2 years of related professional experience
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Strong organizational skills and attention to detail
- Proven ability to meet deadlines with excellent time management skills
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and delegate appropriately
- Proficiency in Microsoft Office Suite
- Knowledge or experience with Jira, Confluence, project management and AI tools
Company Overview