Senior Account Manager – Full time, Night Shift
Job Description:
- Serve as the primary point of contact for assigned client accounts
- Build and maintain strong client relationships and trust
- Lead client meetings, status updates, and communications
- Manage client expectations and ensure timely follow-ups
- Coordinate with internal teams to ensure smooth project delivery
- Handle client concerns, escalations, and issue resolution professionally
- Maintain organized account documentation and communication records
- Identify opportunities for account growth and long-term retention
- Communicate confidently with U.S.-based stakeholders and executives
Requirements:
- Proven experience in senior-level account management or client success roles
- Experience handling enterprise or high-value accounts
- Excellent spoken and written English with a strong American accent
- Strong communication, stakeholder management, and relationship-building skills
- Highly organized, proactive, and detail-oriented
- Ability to manage multiple accounts simultaneously
- Tech, SaaS, or software industry experience is a plus
- Major plus: experience working with clients such as Accenture or similar companies
- Experience using CRM or project management tools
- Strong presentation and executive communication skills
Benefits:
- Flexible work arrangements