Senior Product Manager

CivicActions is a mission-minded company. We focus on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly. We encourage a balanced, autonomous lifestyle. We are looking for others like us with a true passion for using technology to change our world positively. CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve. We work with government agencies to build human-centered digital services that connect constituents to their institutions through excellent digital experiences, greater government transparency, and accountability. We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact & outcomes. In this role, you will be responsible for serving as the lead storyteller and managing the end-to-end success of digital products that integrate the needs of people using government software with our client stakeholder goals. This position is fully remote (work-from-home) and requires a federal background investigation. Responsibilities: Relationship & Trust Building: Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions. Cross-Functional Collaboration: Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables. Facilitation & Alignment: Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates. Unified Roadmapping: Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution. Backlog & Sprint Hygiene: Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond. Practice & Culture Champion: Be a champion of the user experience and cultivate a collaborative, mission-driven team culture. Requirements: Must pass a federal background check Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment Bachelor degree or equivalent of four (4) additional years of digital services experience Certification in Product Management with a focus on IT, Agile, or similar Experience managing communications and expectations between a high-performing team and multiple client stakeholders Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle Demonstrated ability to communicate and operationalize best practices while developing products and services Experience with Agile Salary Range $120,000 - $145000 USD per Year Compensation is determined based on a variety of factors, including relevant experience, skills, internal equity, and geographic location. Residency Requirement For this role, you must be a current U.S. resident and have lived here for 3 out of the past 5 years. Location We are a fully remote team based in the United States. Team members are expected to have a dedicated workspace and reliable high-speed internet. Why CivicActions We believe that when people are supported and well-cared for, they can do their best work and live balanced, fulfilling lives. Our benefits are designed to support your health, growth, and life outside of work. Our benefits include: Fully remote work (always) Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage 401(k) with a 3% company contribution Flexible time off policy 12 weeks paid parental leave Annual professional development stipend, $1,200 Annual technology stipend, $820 Employee growth plans, appreciation programs, and company summits to support connection and career development Apply We value diverse teams and are committed to building an inclusive community. CivicActions is an Equal Opportunity/Affirmative Action Employer.