Senior UX Designer, Platform

Job Description:

• Drive discovery across the portfolio in partnership with Engineering and Product.
• Develop deep understanding of learner populations, educator workflows, stakeholder goals, and technical opportunities through UX research and analytics, generating insights that move the team forward.
• Translate user needs into shippable designs.
• Move confidently from ambiguous problem spaces to low-fidelity concepts, refined flows, and production-ready artifacts.
• Own quality through handoff and ensure shipped experiences meet interaction, visual, and learning experience standards.
• Champion accessibility and inclusive design.
• Apply WCAG standards and inclusive design principles across all work — for learners of all ages, abilities, and technical literacy levels. In edtech, this is foundational, not optional.
• Contribute to a coherent design system. Help evolve shared components, patterns, and documentation that scale gracefully across our product lines and learning modalities — not just use what exists, but actively shape what should.
• Orient towards outcomes. Help define product outcomes that align to business goals and strategy, and set up systems to track the effectiveness of our designs in achieving them.
• Communicate and influence across teams. Articulate design rationale clearly in cross-functional settings — with Product, Engineering, Curriculum, and senior stakeholders — and build the shared understanding that keeps complex initiatives moving.
• Knowledge share. Share craft, process knowledge, and design best practices with other designers and team members. Contribute to a culture where feedback is specific, growth is expected, and quality is a shared standard.

Requirements:

• 4+ years of UX or product design experience with a Bachelor's degree; or 3+ years with a Master's degree; or equivalent work experience.
• Prior experience in ed tech or mission-driven digital products preferred.
• Demonstrated experience working across multiple product types, user segments, or problem domains — with the ability to ramp quickly in new contexts.
• Portfolio that showcases end-to-end design work, including discovery, research, user flows, prototypes, shipped solutions, and measurable impact.
• Strong systems-level thinking, with the ability to consider how design decisions interact across a product ecosystem, identify cross-product inconsistencies, and contribute to shared design language and patterns.
• Proven ability to navigate ambiguity — capable of framing problems, scoping research, and building design momentum in early-stage or undefined problem spaces.
• Proficiency in Figma and user research/testing tools.
• Fluency in WCAG 2.1 AA accessibility standards, inclusive design principles, and agile product development methodologies.
• Familiarity with Learning Management System (LMS) environments and the technical constraints of edtech platforms a plus.
• Strong cross-functional communication and collaboration skills, with a track record of building effective working relationships across Design, Product and Engineering teams.

Benefits:

• 100% Remote position
• Health, Dental, and Vision insurance
• 401(K) with matching contribution
• Generous Paid Time Off (PTO)