ServiceNow Developer
ABOUT US Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients. Seamless Migration is seeking a career and customer-oriented ServiceNow Developer, to join our team. Clearance US Citizenship Location Remote in the United States
Overview
Design, develop, configure, and maintain ServiceNow applications and modules. Administer and support the ServiceNow platform, ensuring stability, performance, and security. Manage platform upgrades, patches, and releases while minimizing business disruption. Monitor system health and troubleshoot platform issues. Configure and enhance ITSM modules Develop workflows, flows, business rules, UI policies, client scripts, and automation solutions. Collaborate with process owners to optimize ITSM processes and align with ITIL best practices. Design, develop, and maintain ServiceNow Service Portal pages, widgets, themes, and custom components. Improve user experience through responsive and intuitive portal design. Develop custom portal functionality using AngularJS, HTML, CSS, JavaScript, and ServiceNow APIs. Support service catalog enhancements and self-service capabilities. Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, IntegrationHub, and APIs. Implement automation solutions to reduce manual effort and improve operational efficiency. Support data imports, transformations, and scheduled jobs. Create dashboards, reports, and performance analytics to support operational and management reporting. Develop metrics and KPIs for service management processes. Work closely with IT teams, business stakeholders, and leadership to gather requirements and deliver solutions. Participate in platform governance, documentation, code reviews, and change management processes. Provide technical guidance and support to administrators and end users.
Qualifications
Experience supporting a production ServiceNow instance. ServiceNow Certified System Administrator (CSA). Strong experience with ServiceNow ITSM modules. Experience developing and customizing Service Portal. Proficiency in JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting. Experience with Flow Designer, IntegrationHub, Business Rules, Client Scripts, UI Policies, and Script Includes. Experience with REST and SOAP integrations. Strong troubleshooting and problem-solving skills
Nice to Have
Experience with Performance Analytics, CMDB, Discovery, or Asset Management. Experience supporting enterprise-level ServiceNow environments. ServiceNow Certified Implementation Specialist Benefits 100% paid Medical, Dental & Vision for Our Employee 6% 401K match (Vested Immediately) 29 Days' PTO Flexible Work Schedule Tuition/Certification Reimbursement Growth Opportunities w/in an Emerging Defense Company *All your information will be kept confidential according to EEO guidelines