Technical Service Specialist - Poultry

Interested in a career that matters? This position is part of a cross-functional technical and commercial team supporting poultry customers across the region. The role works closely with Sales, Marketing, Regulatory, and Innovation teams to deliver customer-centric nutritional solutions and high-quality technical support. Operating in a highly matrixed and customer-facing environment, the position combines strong scientific expertise with practical field application. The team plays a key role in advancing Novonesis’ purpose by helping customers improve animal performance, gut health, and sustainability through the effective use of biological solutions. Main Responsibilities This is a hybrid tactical and strategic role with strong customer engagement. Key responsibilities include: Provide expert technical support in poultry nutrition, with strong emphasis on enzyme solutions Optimize the use and positioning of products in broiler, layer, and breeder diets Support customer troubleshooting, performance improvement, and on-site technical assistance Design, support, and analyze field trials, generating actionable insights Develop technical documentation, customer presentations, and training materials Collaborate with internal stakeholders, providing market feedback to Sales, Marketing, Regulatory, and Innovation teams The role operates at a regional or territory level, closely aligned with commercial priorities and customer needs. Experience & Education Required: Bachelor’s or Master’s degree in Animal Nutrition, Veterinary Medicine, Zootechnics, or related field PhD, strong specialization, or equivalent proven expertise in poultry nutrition Strong experience in poultry nutrition Solid experience with feed enzymes (mandatory) Background in feed mills, poultry integrators, or production systems Proven experience in technical customer support and field activities Strong knowledge of poultry nutrition, formulation, enzymes, probiotics, and gut health Ability to interpret scientific data and apply it practically Advanced English and fluent Spanish Preferred: Experience with large integrators (especially in Mexico) Experience with field trials (design, execution, analysis) Exposure to sustainability initiatives Participation in technical publications or industry conferences Experience in multinational or complex commercial environments Our purpose guides the way In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply. Opportunities for everyone We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying. We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status. Explore other openings If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career