Temporary Trainer

About the position Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Temporary Trainer working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process You’ll report to the Training Manager. We’re looking for a Trainer to welcome and excite new hires as they start their new careers. During a Typical Day, You’ll Inspire and motivate learners to reach for amazing Mentor and coach new hires within client training goals and time frames Bring your interest in helping others to start their career journeys successfully Deliver high quality client product training

Responsibilities

• Support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
• Make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
• Inspire and motivate learners to reach for amazing.
• Mentor and coach new hires within client training goals and time frames.
• Bring your interest in helping others to start their career journeys successfully.
• Deliver high quality client product training.

Requirements

• High school diploma or equivalent
• 6 months or more in training and adult learning or call center experience
• Team building and nurturing an inclusive learning environment
• Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks
• Computer experience

Benefits

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values