Travel Consultant II – Virtual
Job Description:
- Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of bookings from simple bookings to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Make changes or solve any issues that might occur during or before the travel assignments
- Benefit from comprehensive training by experienced colleagues
Requirements:
- 3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
- Advanced knowledge of GDS (Sabre)
- U.S. citizenship required due to Federal Government contract
- A genuine passion for high-quality customer service
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, “can do” attitude
- Willingness to learn and grow
- Military experience/certifications accepted as a substitute for some requirements.
Benefits:
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources