Commissions Administrator (12-month contract)

Foresters Financial is seeking a Commissions Administrator for a 12-month contract to handle insurance adviser commission inquiries and ensure timely processing of account activities. The role involves preparing commission runs, investigating inconsistencies, and providing accurate information to both internal and external contacts.

Responsibilities

• Prepare weekly and monthly commission runs and reports
• Perform compensation adjustments based on policy changes
• Ensure commissions are paid out correctly and investigate any inconsistencies
• Provide commission information as requested in a timely manner to both internal and external contacts
• Input data accurately into the system
• Track information and assist with the debt collection processes of agents and agencies
• Handle commission debt repayments from agents and agencies
• Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards
• Other duties as required

Skills

• Education (minimum required): College Diploma or equivalent work experience
• 1-2 years of experience in Insurance Industry is required
• Strong analytical and problem-solving skills
• Good mathematical skills
• Accurate keyboarding skills with good working knowledge of Word and Excel
• Strong communication skills
• Strong attention to detail and accuracy
• Able to multi-task and shift priorities given the time constraints and deadlines
• Excellent written and verbal communication skills
• Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
• Able to respond to constantly changing needs and schedules and to organize and prioritize workload
• Decisive with good judgment/decision-making skills to act effectively in resolving compensation issues
• Requires well-developed problem solving and analytical skills
• Ability to work within the hours of Insurance Operations (8:00am – 8:00 pm)
• Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA's
• Post Secondary degree or equivalent field experience is an asset
• Accounting and bookkeeping background would be an asset
• Bilingual (French and English) is an asset

Benefits

• Eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance
• If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment

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