[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. TrueLearn is an educational software company based in Charlotte, NC, focused on empowering medical institutions and learners to excel in licensure exams. The Product Manager will oversee the strategy and lifecycle management of workforce management and compliance solutions, managing a diverse product family and mentoring a Product Owner.

Responsibilities

• Portfolio Growth: Own the lifecycle, long-term strategy, and revenue growth for all post-graduate "Professional" products
• Medality Compliance: Coordinate partner testing cycles, manage feature enhancements, and lead platform integrations (e.g., CredentialStream, external CME providers)
• Vendor / Partner Relationships: Maintain and form new key relationships with industry partners and vendors to deliver the products and solutions our customers need
• Job Boards & Recruitment: Scale active user metrics and other engagement KPIs, use data to iterate on new pricing and packaging ideas, and drive cross-functional alignment for upcoming recruitment initiatives
• Editorial & CME Support: Project manage launch timelines and product tasks for upcoming content expansions and ACCME accreditation, aligning value propositions with marketing and sales enablement
• Go To Market Support: Work closely with marketing, sales, and customer success to ensure our products are rolled out smoothly and successfully adopted by customers
• ECommerce & Billing: Facilitate requirements for account setup, checkout flows, and sub-billing workflows across the ecosystem using core platform tools (e.g., Chargebee)
• People Management: Directly supervise, coach, and mentor a Product Owner to guide their daily feature execution and support their long-term career growth

Skills

• 2-5 years of direct experience as a Full Time, Permanent (non-contract) Product Manager
• Proven ability to lead people: This can be through direct management or a clear history of mentoring and developing teammates
• Analytical & Strategic Thinking: Data-first approach to daily work. Proven capability to look at product lines holistically, using metrics to balance long-term strategic plans against near-term feature backlogs
• Cross-Functional Collaboration: Exceptional interpersonal skills with a proven track record of partnering closely with engineering, data science, marketing, sales, and content editorial teams
• Detail-Oriented & Adaptable: Exceptional attention to detail with the ability to manage multiple deadlines in a fast-paced environment. Comfortable navigating ambiguous scenarios to turn customer feedback into actionable roadmap execution
• Technical Familiarity: Solid understanding of administrator software tools, managing external integrations, or navigating digital billing and subscription ecosystems
• A minimum of a 4 year undergraduate degree (Bachelor of Arts or Bachelor of Science) is required
• Experience working in healthcare technology, digital continuing medical education (CME/CE), clinician compliance tracking, or healthcare recruitment platforms
• Prior experience managing SaaS workflow tools, rule-based engines, or multi-sided professional job boards

Benefits

• Health, Dental & Vision Insurance
• 401(k) / Retirement Plan
• PTO & Paid Holidays
• Parental Leave
• Wellness Programs
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• And More!

Company Overview