[Remote] Sr. Technical Account Manager
Note: The job is a remote job and is open to candidates in USA. Viant Technology is an AI-powered advertising platform focused on Connected TV (CTV). The Sr. Technical Account Manager will oversee the technical execution and management of onboarding CTV publisher partners, ensuring seamless integration and performance optimization.
Responsibilities
- Lead the technical implementation for CTV publisher partners, managing the full lifecycle of Direct Inventory, IRIS_ID, and Identity Data Match integrations
- Provide hands-on support for incident response and issue resolution, ensuring data and inventory flows remain stable and accurate
- Use Google BigQuery SQL to investigate data discrepancies, validate integration integrity, and surface actionable insights that drive partner optimization
- Create and maintain high-quality technical documentation, including integration guides and FAQs, to streamline the onboarding experience
- Identify and implement internal tools or AI-driven automations to improve troubleshooting speed and overall account productivity
- Partner closely with the Publisher Partnerships team to ensure technical delivery aligns with commercial goals and client timelines
- Support business reviews and partner meetings to represent the technical health of the account and identify optimization opportunities
- Translate partner technical challenges and feature requests into clear requirements for the Product and Engineering roadmaps
Skills
- 5+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
- 7+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), supply-side platforms (SSPs), and/or data management platforms(DMPs)
- Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
- Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
- Proficiency in SQL (Google BigQuery preferred), Google Looker Studio, and cloud-based analytics tools
- Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority
Benefits
- Fully paid health insurance
- Paid parental leave
- Unlimited PTO
Company Overview
Company H1B Sponsorship